SOCIAL MEDIA POLICY

The following policies apply to the hotel’s official social media accounts.

1. We will endeavor to provide accurate information and promptly correct any errors.
2. We will always be aware that an unspecified number of people will be accessing our website, be careful not to cause misunderstandings, behave in a sensible manner, and take responsibility for responding.
3. We will not reveal not only confidential information within the company, but also the privacy and confidential information of customers and third parties that we know outside the company. Please check our privacy policy for our efforts to protect personal information.
4. We strive to comply with laws and regulations, protect copyrights and portrait rights, and comply with the regulations and compliance regulations established by ANA Crowne Plaza Hotel Akita.

In addition, when using the Group’s social media network, please agree to the following.

1. Please note that we may not be able to reply to all of the posts, etc., sent by everyone.
2. We do not guarantee the completeness, accuracy and usefulness of the posted information. In the unlikely event that the use of the information causes damage to the user, whether directly or indirectly, the Group will not be held responsible.
3. Please refrain from the following actions and posts. Please note that if any of the following acts apply, we may delete or block the account at our discretion. In addition, the Group shall not be held responsible for any damage caused to the user due to this.
   • Content that violates public order and morals, or that is likely to do so
   • Things that lead to illegal or criminal acts, or those that are likely to do so
   • Anything that causes annoyance, causes disadvantage, or causes damage, or anything that the Group judges to be likely to do so
   • Content that violates intellectual property rights (copyrights, trademark rights, etc.), portrait rights, or privacy
   • Content that contains harmful programs, scripts, etc.
   • Using the Group’s social media for commercial purposes
   • to impersonate another person;
   • Content that violates the terms of use of each social media
   • Others that the Group deems inappropriate, such as interfering with management and operation.
4. Please note that the Group may update this social media policy without prior notice without obtaining the consent of users .

Use of social media by employees and cooperating companies

At ANA Crowne Plaza Hotel Akita, if employees and employees of cooperating companies engaged in work at ANA Crowne Plaza Hotel Akita use social media tools such as blogs as part of their personal self-expression, all related parties Fully understand the impact of talking about ANA Crowne Plaza Hotel Akita on the Internet, including social media, and recognize that ANA Crowne Plaza Hotel Akita must bear the ultimate responsibility as a company.

What is required of all employees, contract employees, part-time workers, and cooperating company employees when using social media

1. Strict observance of applicable policies such as
   business operation standards You must comply with the company’s employment regulations, information disclosure policy regarding personal information protection policy, and other related policies and laws and regulations.
2. Playing a role in protecting brand value
   In order to know how our hotel is being talked about on social media, which is overflowing with countless information, the cooperation of each and every person involved is essential. Even if you are not directly involved in your own work, if you find a post on the Internet that seems to be important regarding the hotel’s brand or reputation as a company, regardless of whether it is positive or negative, please contact ANA Crowne Plaza. Please report it to the social media manager in the Hotel Akita General Affairs Department as soon as possible.
3. Be especially careful when
   writing about work On social media, there is a characteristic that the boundary between writing about work and writing about one’s private life tends to be very ambiguous. At ANA Crowne Plaza Akita, we respect the freedom of speech of our employees, but we do not forget that colleagues, superiors, and even business partners may be able to access or view such content. should not do. For this reason, we will not, of course, post any confidential information in the course of our business, and if we make public the official position of ANA Crowne Plaza Hotel Akita or a position that is contrary to our interests, we will not engage in discussions or discussions that could damage our brand value. You should be fully aware of the potential for speculation.